How to Evaluate AI Agents From Tool Calls to Task Completion

When you ship an AI agent, the key question is whether it can execute a chain of work across dozens of sequential tool calls against a live environment, and...

When you ship an AI agent, the key question is whether it can execute a chain of work across dozens of sequential tool calls against a live environment, and recover when a step fails. Scoring whether the model sounds right tells you almost nothing about whether the work finished. That gap is why agent evaluation has had to evolve from scoring a single function call to scoring an entire task…