The Fractional CPTO

I’m often asked “what does a fCPTO, really”? That is, fractional Chief Product Technology Officer. I thought I’d break it down into some real activities that I’ve done recently.

Product
Link to heading

Customer Interviews
Link to heading

I’m generally talking to more customers than anyone (aside from the sales team). The goal is to understand the customer and understand the market. You can think of these as demos in many cases, sometimes with the real product, sometimes with mockups, and occasionally rawer interviews where we talk more about pain points. The goal here is to know what the customer needs and when they need it - what product-market fit looks like, and what you need to do to get there (or what you need to do to stay there).