How AI Agents for Commerce Could Shape Future Markets

Imagine you’re shopping for insurance online. A helpful AI agent appears. It asks about your coverage needs and budget. It gathers your auto insurance history, compares policies, negotiates with providers on your behalf, and makes the purchase. The tool saves you hours of work and gets you a price you’re happy with. While the experience was positive, it has blind spots. […]

The post How AI Agents for Commerce Could Shape Future Markets appeared first on MIT Initiative on the Digital Economy.

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