Confession I read books on addiction recovery to learn what makes people relapse and build it into my business' retention design. (i will not promote)

Just like the title says, I read books on addiction recovery to learn what makes people relapse and build it into my business’s retention design. This is the best way I’ve found to decrease churn. The overlap is insane. Triggers, streaks, accountability, and how risky the first missed day is. Is anyone else borrowing from fields outside business to fix retention? I’m curious what’s worked for you.