PSA - Buyer beware! Usage credit limits aren’t real limits.

I had a few hundred dollars of prepaid usage credits on my Claude account and set the monthly spend limit to $1, as I only wanted to use the credits if I had an emergency change to make on my site. My usage page now says “$515.76 (spent) of $1 (my limit) this month.” 😂 Almost to rub it in my face, right underneath, it states that credits are spent “up to this cap.” I was fairly sure I experienced a bug and contacted chat support to get it resolved, but their explanation was that enforcement of the “cap” can lag and requests already running can finish above the limit. When I questioned the wording, they let me know they “understand why ‘up to this cap’ reads as a hard ceiling.” We had a lot of back and forth, but they were completely unwilling to budge when I requested a refund and basically told me to get f*cked. They said they’d logged my feedback about the wording, but refused to restore the credits. So, PSA! If you’re relying on that setting to protect your prepaid balance, please don’t assume it’s a hard stop. I’ve learned a lesson and will NEVER use usage credits again.