Episode XI of Phase One: Why docs still need an owner, with CT Smith

Eleventh episode of the AI & Docs podcast series is up! In this one, Tom and I talk with CT Smith (Docs Goblin) about her book WTFM: A Practical Guide for Standing Up Docs at a Startup, a short, free-online guide for founders, product managers, and early hires who end up owning docs without knowing technical writing is a profession. We get into why docs need an accountable human owner (and why AI makes that more urgent), how she chunks and compiles docs for agents, the layered pipeline behind her own docs work, what makes a good skill, and the risk of gradually disempowering ourselves as writers.