Questions surrounding t-satellite (not working SOS only)

With the beyond experience plan, I had traveled through some farm areas north of Marshall, Virginia. There are several locations in the vicinity that have no service for any provider, T-Mobile, AT&T, and Verizon. Having subscribed to the beyond experience plan with t-satellite enabled, I confirmed that it was enabled within the settings. I had a clear view of the sky, no trees nearby and I stood still for 15 to 20 minutes or so, and there was no connectivity to t-satellite. All of the testing was performed on an iPhone 17 Pro Max. Is this typical of T satellite? Has anyone else run into this issue and have a fix? Or are there just cases where perhaps a starlink satellite is not in the appropriate geospatial location above the Earth?