Microsoft Account With Files, Photos, and Games Almost Lost

Joshua Khane (Hacker News):

Microsoft DELETED my account AND OneDrive!!?? After ACKNOWLEDGING that I’m the owner of the account and that it was compromised??? 25 fucking years of data, thousands of euros spended on games?? My son’s baby pictures? GONE!

Scott:

This is EXACTLY why cloud providers should be building (and might need to FORCED to, via consumer protection regulation) access for other online backup services into their solutions INHERENTLY. Apple… are you paying attention?

That One Guy:

Honestly they could recover it, they choose not to because they dont give a shit about their user base.

XBOX Support:

We’re sorry this happened, it’s not the experience we want anyone to have when their account is compromised. We have been working to restore access to your purchases and reached out with the next steps.

Running to the press works.

Previously:

• Xbox Outage Affected Discs
• Sony Removing Purchased Content
• Locked Out of Apple Account Due to Gift Card
• Locked Out of Apple Developer Accounts
• Google Cloud Accidentally Deletes Customer’s Account
• Another User Locked Out of Apple Account
• Amazon Account Locked Due to Alleged Remarks to Driver
• iPhone Thieves Locking Users Out of Their Apple Accounts
• Google Account Deleted Due to CSAM False Positive
• Apple Accounts “Permanently” Blocked
• Apple Account Locked Due to Failed Trade-in
• Stolen Instagram Account
• Developer Accounts Nearly Terminated
• Guilherme Rambo Locked Out of Apple Developer Account
• Locked Out of an Apple Account
• Outlawed by Amazon DRM