Are Our Fellow Americans Kinder Than We Think?

Is kindness a lost virtue in the United States? One might wonder, given the highly publicized social and political tensions we face as a nation. News reports of incivility and violence, as well as invective seen daily on our social media feeds, might make us think twice about counting on others in our communities to be kind people or to help us out in a pinch.

A new Gallup Poll conducted in the United States paints a different picture of the state of kindness. Researchers surveyed over 2,000 American adults asking them to report on their everyday experiences—how often they’d witnessed kindness or received kindness from someone else—as well as how comfortable they were to initiate kindness toward a stranger. By asking individuals about their personal experiences (as opposed to their general impressions based on the current zeitgeist), the researchers found that kindness in the U.S. is more alive and well than we might expect.

“Kindness is swirling all around us, but the perception by ordinary people is that it’s not,” says Stuart Muszynski, president and chief executive officer of the Values-in-Action Foundation and codesigner of the poll. “There’s a kindness perception gap.”

The good news about kindness

Muszynski and his colleagues found that a majority of Americans reported seeing kindness regularly in their everyday lives. Sixty percent said that they’d seen people acting in kind, respectful ways often or very often, while 65% said they’ve been the recipients of kind acts from someone in their community within the last seven days.

Also, 73% said that they viewed other Americans as generally very kind or somewhat kind—a figure that belies our worries to the contrary.

“What shows up in the media every day is a very unkind America,” says Muszynski. “At the grassroots level, people see kindness every day. It’s around us all the time.”

An even higher percentage of those polled, 90%, said they would be very comfortable or somewhat comfortable initiating a kind act…