[I will not promote] Hows this idea

Background: I built an internal tool that gave our managers observability across hundreds of client Slack channels basically a single view of what open issues each client was running into. Problem: When you've got that many channels full of client conversations, it's nearly impossible to keep track of which issues are still open, what's been resolved, and what to prioritize. Solution: We built an agent that pulls information from all the channels and feeds a dashboard managers can use to see who still needs