Claude truly has the worst customer support out of nearly all tech companies

Been a heavy Claude user for a long time, on Max plan + paying consistent API credits every single month since last year, but the way Anthropic handles customer service is just really disappointing. My experience: Late May: I wanted to upgrade my Claude Max subscription from $100/month to $200/month . Upon seeing "limit reached" - I was redirected to the Claude Max Credit payment page (which I thought was the plan upgrade page at the time). Purchased exactly $200 of Claude credits because I thought it was f